How David Martinez, a Miami Realtor, Tripled Booked Calls with Automation

David Martinez, a top-producing real estate agent specializing in $1M+ waterfront properties in Miami, was losing potential deals due to slow response times and inconsistent follow-ups.

Like many high-end agents, he relied on manual lead tracking, scattered CRM updates, and inconsistent communication, which caused hot leads to go cold before they even had a chance to book a consultation.

He needed a system that could engage leads instantly, nurture them automatically, and ensure no potential deal slipped through the cracks.

Here’s how automation tripled his booked calls and increased conversions by 27% in 60 days.

Current Workflow Challenges

David received 15–20 new leads per week, but his follow-up system wasn’t built to convert at scale.

Every new inquiry required:

  • Manually checking CRM for new leads

  • Writing and sending follow-up emails/SMS

  • Scheduling consultations through back-and-forth messaging

  • Manually updating lead status

The problem?

Speed matters. Studies show that responding within 5 minutes increases conversion rates by 400%, but David’s typical response time was 1–2 hours—causing him to lose high-intent buyers.

He needed an automated system that would engage leads instantly and guide them through the booking process without manual work.

The Cost of Slow Lead Follow-up

Beyond the lost deals, this manual process created serious business risks:

  1. Delayed Response Time → Lost Clients
    Buyers often reached out to multiple agents, and the first to respond won the deal.

  2. Inconsistent Follow-Ups → Missed Sales
    Busy days meant some leads never got a follow-up, leading to lost revenue.

  3. Repetitive Admin Work → Less Time Selling
    Time spent on CRM updates and messaging could have been used to close more deals.

Without a solution, David risked losing tens of thousands in commissions each year to competitors who responded faster

We implemented a fully automated lead nurturing system using Zapier to:

  • Capture New Leads Instantly
    When a lead inquired via Zillow, Facebook Ads, or the website, the system automatically pulled the data into the CRM.

  • Trigger Instant SMS & Email Follow-Ups
    Within 60 seconds, the lead received a personalized message with property details and a link to schedule a call.

  • Automate Appointment Booking
    Instead of back-and-forth emails, leads could book a consultation instantly via a Calendly link.

  • Update CRM & Tag Leads by Priority
    Lead details were updated automatically, and hot leads were flagged for immediate follow-up.

Proposed Solution : Process Automation with Expertise

3X More Booked Calls
Automated follow-ups increased consultation bookings from 5 to 15 per week.

Response Time Cut from 1–2 Hours → Under 5 Minutes
Leads engaged instantly, increasing their likelihood of converting.

27% Higher Close Rate in 60 Days
Faster response times + consistent nurturing = more deals closed.

5+ Hours Saved Weekly
Freed up time to focus on high-value sales, not admin work.

Stop Losing High-Ticket Deals to Slow Follow-Ups

David booked more calls and increased revenue—without extra work.

How many deals are you missing out on?

Find out with a free automation audit—no commitment, just clear insights.

Key Benefits of Automation